Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their information – both personally identifiable and anonymous – is being used online. Personally Identifiable Information (PII or ‘personal information’), as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle both non-personally identifiable data, as well as your Personally Identifiable Information in accordance with our website. Solid Rock Enterprises (“us”, “we”, or “our”) operates (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Identifiable Information we receive from users of our Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Our collection & use of information

What personal information do we collect from the people that visit our Site?

Personally Identifiable Information: When ordering or registering on our Site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

Log Data: Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. In addition, we may use third party services, such as Google Analytics, to assist us in collecting, monitoring, and analyzing this data.

Why do we collect personal information?
Our goal is to glorify God by providing you the best service possible. We use your PII in order to monitor and improve our Site, our products, and our services, and to help us in providing this Site and our products and services to you. For example, we monitor and analyze some data to improve our Site’s performance, usability, or interest, while we use some data to fulfill your requests and orders, and some data to provide you information, notices, or offers that may be of interest to you.
When do we collect personal information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, request a quote, make an inquiry, provide feedback, or enter information on our site in any way. Additionally, described below in relation to cookies, various non-personally identifiable information (such as browsing patterns on our website) is collected while you visit and use our Site.
How do use personal information?
As we touched on above in explaining why we collect PII, we may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better serve you in responding to your customer service requests.
  • To quickly process your transactions.
  • To ask for ratings and reviews of services or products.
  • To follow up with you after correspondence (such as email or phone inquiries).

This list is non-exhaustive, as we collect and use your PII to provide you with the best service and offerings we can, and we strive to continually innovate in our work for your benefit and God’s glory.

How do we protect your information?
Our website is scanned on a regular basis for known security threats and vulnerabilities, and is updated on a regular basis with security updates in order to make your visit to our Site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All card payment transactions are processed through a gateway provider and are not stored or processed on our servers.

The security of your personal information is very important to us; however, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


What are cookies?
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
How do we use cookies?
We use cookies in various ways to enhance your experience on our Site. Some of these ways, among others, is to:

  • Help remember and process the items in the shopping cart.
  • Understand and save your preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

We may also use trusted third-party services that track this information on our behalf.

How do I disable cookies?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Google Chrome, or Mozilla Firefox) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies, or search for help using your favorite search engine. Please note that if you disable cookies, some features may be disabled that make your experience on our Site more efficient, and some of our services may not function properly.

Third Parties

How we share information with Third Parties
We do not sell, trade, or otherwise transfer to outside parties your personal information, unless we provide users with advance notice. This does not include website hosting partners, transaction processing providers, and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our Site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How you should use Third Party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website, or provide information, contact information, or links to third-party entities or offerings. These third-party sites have separate and independent privacy policies. While we seek to protect the integrity of our Site and welcome any feedback about these third-party sites, entities, and offerings, we have no responsibility or liability for the content and activities of these third-party links, sites, entities, or offerings.
Google services
As mentioned previously, we may use Google’s services to assist us in collecting, monitoring, and analyzing information related to our Site, and in providing content or offerings to you. Google, as a third-party vendor, uses cookies and special URIs to assist us in monitoring and analyzing our Site’s performance and usability, including user’s behavior while on our Site. We, along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions related to our Site.
Opting out of Google ads
While we do not currently use Google ad services, you may find that you wish to alter your Google Ad preferences. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.


How we communicate with you
We may use your personal information to contact you regarding projects, orders, quote requests, inquiries, or comments you have sent to us, or to contact you with newsletters, marketing or promotional materials and other information that we believe may be of interest to you.
How to unsubscribe from newsletters and marketing
You may unsubscribe from newsletters and marketing by following the appropriate unsubscribe link in the email, or by emailing us using the form below with “UNSUBSCRIBE” in the subject line, and your email address in the body of the email.

Updates and questions

Changes to our privacy policy
This Privacy Policy is effective as of May 26, 2016, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

How to contact us
If you have any questions regarding this privacy policy you may contact us using the form below, or visiting our Contact page, which contains our most current contact information.
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Last Edited on 2016-05-26